Culture Insight Led Workshops 1

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Got a passion for Office Furniture and Interior Design?

SME Sales Executive

SME Sales Executive

You’ll be joining a dedicated, friendly, informal office culture where you're encouraged to use your initiative and utilise your skills.

The role:

Due to expansion, we are looking for an SME Executive to join our growing SME team. Your responsibilities will include:

  • Acting as the first point of contact for incoming small order enquiries.
  • Part of the team responsible for hosting customer visits to the showroom.
  • Responsibility for orders up to a value of £20k from initial enquiry, through to quotation, procurement, and order fulfilment.
  • Generate sales through accessing historic customer accounts
  • Building excellent working relationships with your accounts and customers to ensure returning custom.
  • Responsibility for creating quotations, raising PO’s, ordering products, and checking acknowledgements.
  • Responsibility for following up all outstanding quotations to secure customer orders.
  • Looking after snagging reports and logging any manufacturer faults.
  • Managing the cloud-based CRM system and ensuring that all records are kept up to date with relevant information.
  • Delivery of reports as requested by the Sales Director or SME Team Leader.
  • Communication with clients throughout the order process.
  • Building and maintaining good working relationships with our supply chain partners.
  • Building and maintaining good working relationships with our clients.
  • Maintaining a high level of product knowledge on our supply chain partner offering. This will be achieved through company organised training sessions, as well as self-driven learning.

Essential Skills and experience:

  • 1 year+ experience within the office furniture and Interiors industry
  • 1 year+ administration experience
  • Excellent communication skills
  • A strong focus on customer service
  • Experience with MS Office
  • Excellent time management and organisation skills
  • Self-motivated with the ability to work unsupervised and as part of a team
  • Thorough reporting skills
  • Ability to interact with clients and suppliers in a professional manner
  • A positive can-do attitude

Desirable skills and experience:

Experience in Sage software
Experience using Client Relationship Management (CRM) systems

  • What’s in it for you?
  • Uncapped commission
  • Company Pension
  • Minimum of 23 days annual leave, plus bank holidays. Annual leave will increase one day after every 2 years of employment up to a cap of 26 days annual leave.
  • Access to Employee Assistance Programme
  • Flexible working
  • Team events, awards, and incentives
  • Continuous training on the furniture industry including workplace trends and insights
  • Free on-site parking
Service Project Management 1

We're always looking for new talent.

Drop us a line to find out more: recruitment[@]

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