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Operations Manager

To support the continued growth of the business we are recruiting for a like-minded professional with the relevant experience to join us as our Operations Manager.

Detailed below are the full responsibilities of the role as well the key attributes the successful candidate will need to demonstrate.

This is a full-time position based in High Wycombe, Buckinghamshire. Hours for the role are Monday – Friday 8:00 – 17:00.

Key responsibilities include:

Reporting directly to the Managing Director this role is responsible for the internal and external operational activities of Hunts Office, which is as follows.

  • Management of the Hunts Business Services team, including installers, warehouseman, project manager and showroom manager.
  • Scheduling of delivery and installation activities to support our client commitments and orders.
  • Management and maintenance of the Hunts delivery vehicles.
  • Responsible for warehouse operations, including stock management, goods in and out as well as general upkeep of this area.
  • Responsible for ensuring direct report employees have the appropriate skills and training to carry out their work for the company.
  • Management of the working relationship with our existing supply chain of installation service suppliers.
  • Responsible for scheduling of work with installation suppliers and selecting the best value supplier for the work available.
  • Responsible for the performance management of all logistics and installation service suppliers.
  • You will work closely with the Hunts Sales Director and Sales team to understand and resource upcoming project installations and account service works.
  • When required you will form part of the Hunts bid team to support the tender and bid process for key contracts.
  • Management of Hunts eShop stock levels, logistics and service works.
  • Responsible for the general maintenance and upkeep of the Hunts showroom and office buildings.
  • Responsible for the Hunts IT and telephone infrastructure, hardware and software.
  • Responsible for ensuring the current Hunts suppliers of office support and infrastructure services always provide the very best value, this will include periodically price checking suppliers as well as tendering contracts as required.
  • Adherence to the reporting and processes detailed within our ISO compliance procedures.
  • Consistently look for opportunities for improvement to the commercial and operational benefit of the business and our customers.
  • Work with the Hunts HR Manager to ensure employee recruiting, appraisals and performance management are carried out correctly and in a timely manner.
  • Responsible for all aspects of Health and Safety on the Hunts premises and site activities.
  • Working to key performance indicators (KPIs) set by the business.

Essential experience and attributes:

  • 5 years + experience in operations within the office furniture & interiors industry.
  • Qualifications in Operations Management or Business Administration.
  • Forklift truck license
  • Full clean UK driving license.
  • Experienced in the Microsoft Office suite, Word, Excel and Project.
  • Strong experience and use of CRM and ERP software.
  • People leadership and management experience.
  • Well presented, articulate and passionate.
  • Excellent communication skills.
  • Demonstrate a real drive to succeed.
  • A loyal and committed work ethic and a personal pride in what they achieve for their customers.
  • Good numeracy skills.
  • Demonstrate excellent organisational skills and a strong ability to work under pressure.
  • Self-motivated with the ability to work unsupervised and as part of a team.
  • Ability to interact with clients and suppliers in a professional manner.
  • A team player with a positive can-do attitude.

What’s in it for me?

You will be joining one of the UK’s leading providers of workplace furniture solutions and will become an instrumental part of the team delivering our products and services to clients across the country.

We offer an outstanding working environment with free onsite parking, and benefits such as Pension, Employee Assistance Program and Expenses as standard.

The role comes with 23 days annual leave plus bank holidays, rising by an additional day every two years to a maximum of 26 days.

Workplace Consultant

This position is ideal for a Sales Executive/ Account Manager within the office furniture & interiors industry looking for a new opportunity with a leading office furniture dealer.

This is a full-time position based in High Wycombe, Buckinghamshire. Hours for the role are Monday – Friday 8.30am – 5.30pm.

Key responsibilities include:

  • Develop new and existing leads.
  • Sales opportunity generation through networking, cold calling, and account management.
  • Build and develop existing accounts.
  • Deal with both incoming and self-generated business enquires.
  • Conducting face to face meetings with prospect customers.
  • Responsible for site surveys.
  • Pitching Hunts products and services, preparing presentations, proposals & quotations.
  • Manage and develop a cloud-based CRM system.
  • Work along side the account co-ordinator on all projects / orders.
  • Liaise with design team, when appropriate, to create suitable workspace solutions.
  • Commercially responsible for the project/ order from initial enquiry to installation.

Must Haves:

  • A successful sales track record within the office furniture or interiors industry of at least 5 years.
  • An ability to generate sales opportunities through self-motivated networking, cold calling and account management activities.
  • Good account retention rates.
  • Ability to forecast orders accurately.
  • Has operated successfully in a client facing sales environment.
  • Demonstrate a real drive to succeed.
  • The ability to work positively within a team.
  • Excellent internal and external communication skills.
  • A loyal and committed work ethic and takes a personal pride in delivering an outstanding customer experience.
  • Good literacy and numeracy skills.
  • Excellent time management and organisational skills.
  • Well presented, articulate and passionate
  • Has worked with CRM systems and knows the importance of keeping this information platform updated and accurate.
  • Proficient in the use of Microsoft Office Word, Excel and PowerPoint.
  • Full clean driving license

Nice to haves:

  • Experience in Sage
  • Direct experience of working within an office furniture dealership.

What’s in it for me?

You will be joining a vibrant and energetic team working within one of the country’s leading commercial furniture dealerships.

The ability to grow your career with a company that understands the importance of the people that work towards its success.

Start earning uncapped commission instantly.

Minimum of 23 days annual leave + bank holidays and free parking. Annual leave will increase by one day after every two years of employment.

Senior Fitter

We are searching for a professional, self-motivated individual to fill the role of Senior Fitter. This is a full-time position based in High Wycombe, Buckinghamshire.

40-hour contract with a varied working pattern between Monday – Friday 6:00 – 18:00.

Hours may vary as required to meet the needs of the business, including paid overtime.

Key responsibilities include:

  • First point of contact for the fitting team on all installations.
  • Oversee and manage delivery and installations.
  • Liaise with client and project manager on all installations.
  • Oversee and delegate external delivery and installation partner.Loading and unloading of vehicles.
  • Delivery and installation of commercial furniture.
  • Create snag reports on all projects.
  • Conduct day two service.
  • Provide support and guidance for fitters.
  • Monitor performance on site ensuring the project is completed to the highest standards.
  • Communicate with Account Manager on project/ delivery progress.
  • On-site problem solving.
  • Asist with delivery route planning as and when required.

Must Haves:

  • 3 years + experience within the commercial furniture industry
  • Strong communication skills
  • Excellent time management with the ability to set and stick to deadlines
  • Self-motivated with the ability to delegate workload
  • A positive can-do attitude
  • Natural problem solver
  • Well presented

Nice to haves:

  • First Aid in the Workplace Qualification
  • Forklift License

We invest in you.

At Hunts we invest in the development of our employees and provide training and support to them to ensure that their skills remain relevant to their job role. As appropriate you will be offered the opportunity to advance your skills whilst working with us delivering real benefit to you as well as Hunts as a whole.

Hunts provide employment opportunities to all qualified employees and applicants without regard to race, colour, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.

We value applicants who are okay interacting with people different than themselves and encourage applicants from all backgrounds to apply for our opportunitie

Service Project Management 1

We're always looking for new talent.

Drop us a line to find out more: recruitment[@]

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